Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you use our website, contact us, submit an enquiry, or interact with our services.

1. Introduction

This Privacy Policy applies to all visitors, customers, and users of this website. By using this website, you agree to the terms of this Privacy Policy.

We process personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) and other applicable South African privacy laws.

2. Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Your name and surname
Your email address
Your telephone number
Your location or area
Information submitted through website forms
Vehicle, service, finance, or enquiry-related information where applicable
Any other information you choose to provide when contacting us

We may also collect certain technical information automatically when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage data.

3. How We Collect Personal Information

We may collect personal information when you:

Submit a contact form or enquiry form
Request a quote, call-back, booking, test drive, service, or other assistance
Contact us by telephone, email, or through our website
Subscribe to marketing communications, where applicable
Browse or interact with our website

4. How We Use Your Personal Information

We use personal information for legitimate business purposes, including:

Responding to your enquiries or requests
Providing information about our products or services
Processing bookings, service requests, finance enquiries, or related requests
Communicating with you about your enquiry or relationship with us
Improving our website, services, customer experience, and marketing
Sending marketing communications where permitted by law or where you have provided consent
Complying with legal, regulatory, or contractual obligations
Protecting our rights, property, website, systems, and users

5. Lawful Basis for Processing

We will only process your personal information where we have a lawful basis to do so. This may include where:

You have provided consent
Processing is necessary to respond to your request or provide a service
Processing is necessary for our legitimate business interests
Processing is required to comply with a legal obligation

6. Sharing of Personal Information

We do not sell your personal information. We may share your personal information with trusted third parties where necessary, including:

Service providers who assist with website hosting, maintenance, analytics, marketing, or customer communication
Business partners, dealerships, finance providers, or service departments where relevant to your enquiry
Regulatory authorities or legal bodies where required by law
Professional advisers, auditors, or legal representatives where necessary

Where we share personal information with third parties, we take reasonable steps to ensure that they process your information securely and only for the purpose for which it was shared.

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to improve website functionality, understand user behaviour, measure website performance, and support marketing activities.

You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect certain features or functionality of the website.

8. Marketing Communications

We may send you marketing communications where you have provided consent or where permitted by law. You may opt out of receiving marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

9. Security of Personal Information

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Retention of Personal Information

We will only retain your personal information for as long as reasonably necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law.

11. Your Rights

Subject to applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or outdated personal information
Request deletion of your personal information where legally permissible
Object to the processing of your personal information
Withdraw consent where processing is based on consent
Submit a complaint to the Information Regulator of South Africa

12. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Children’s Privacy

Our website and services are not intended to collect personal information from children without appropriate consent from a parent or legal guardian. If we become aware that we have collected personal information from a child without the required consent, we will take reasonable steps to delete such information.

14. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will apply from the date of publication.

15. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:

Email: [email protected]